Terms And Conditions
Welcome to Revaaj!
These Terms and Conditions (“Terms”) govern your use of our website, products, and services offered through House of Revaaj Private Limited (hereafter referred to as “Revaaj”, “we”, “us”, or “our”). By accessing or using our site, you agree to be bound by these Terms. Please read them carefully.
1. Use of Website
- You agree to provide accurate, current, and complete information during checkout and account creation.
- Misuse, duplication, or unauthorized use of the site or its content is strictly prohibited.
2. Product Information
- We strive to display our products as accurately as possible. However, slight variations in color, size, or finish may occur due to photography or screen settings.
- All jewellery is imitation/artificial unless otherwise specified.
- Product availability is subject to change without prior notice.
3. Pricing & Payment
- All prices listed are in INR (Indian Rupees) and inclusive of applicable taxes unless stated otherwise.
- We reserve the right to modify prices at any time without notice.
- Payments can be made through secure payment gateways. We do not store your payment details.
4. Shipping & Delivery
- We ship Pan India and aim to dispatch all orders within 2-3 business days.
- Delivery time may vary depending on location and external factors.
- Revaaj is not responsible for delays caused by courier services or unforeseen events.
5. Return & Exchange
- Returns are only accepted for damaged or defective products.
- No return or exchange is allowed on customized or clearance items.
- For detailed return conditions, refer to our Return & Exchange Policy
6. Swap Your Jewellery Policy
- Selected premium items are eligible for our Swap Your Jewellery program.
- Customers can exchange eligible products within 6 months of purchase and get up to 85% value back toward a new piece.
- Each item is eligible for up to 2 swaps only.
- Full details are available on our Swap Policy Page.
7. Intellectual Property
- All content, including logos, product designs, text, photos, and graphics are the property of Revaaj and protected under applicable copyright and trademark laws.
- No part of this website may be copied or reproduced without written permission.
8. Privacy Policy
- Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
9. Changes to Terms
- We reserve the right to update or modify these Terms at any time. Continued use of our website after changes constitutes your acceptance of the revised terms.
10. Contact Us
- For any queries regarding these Terms or our services, you can reach us at:
Email: info@revaaj.in
Phone/WhatsApp: +91-6289480680
Instagram: @revaajofficial